Saving or opening project files takes too long.
We investigate workstation resources, network performance and storage access to identify the bottleneck before proposing an upgrade.
IT SUPPORT FOR DESIGN & CREATIVE STUDIOS
IT support for design studios.
Keep the work moving.
Large files, demanding applications and client deadlines leave little room for unreliable technology. VFIX helps studios plan the workstations, storage, access and recovery behind the creative work.
Serving businesses in the San Francisco Bay Area
Talk to VFIX · 888.888.5854
THE INTERRUPTIONS WE HELP YOU ADDRESS
A deadline is approaching.
The technology should keep up.
An update breaks the working setup.
We plan operating-system and application changes around compatibility, vendor guidance and the projects you are actively delivering.
A project folder is deleted or overwritten.
We separate collaboration from backup, agree retention and include the active work your team would need to recover first.
CURATED FOR DESIGN & CREATIVE STUDIOS
Support the workflow from first draft to handoff.
Creative workstation care
Maintain supported enrolled computers, investigate performance issues and plan replacements around the applications and file sizes your team uses.
Explore service detailsStorage & project-file access
Review shared storage, supported NAS or server environments and cloud collaboration, including access rights and remote-work requirements.
Explore service detailsApplication & upgrade coordination
Check vendor requirements and plan agreed installations or changes. Creative software licensing, plug-in development and specialist application training are separate.
Explore project supportBackup for active work & archives
Define the files, versions and retention you need, then size backup capacity accordingly. Disk-image options depend on the operating system and plan.
Explore backup optionsClient-file & account protection
Manage covered endpoint security, assist with MFA and review permissions for employees and approved freelancers.
Explore service detailsClient calls & collaboration
Connect your studio with supported business calling, video meetings and screen sharing. Application-specific review and proofing tools are scoped separately.
Explore communicationsSTART WITH A CLEAR SCOPE
Choose care by computer.
Add the systems you need.
Premium adds agreed backup oversight, quarterly sample-file restore checks and technology planning to Advanced computer care. Backup software and storage are priced separately.
Each shared or secondary computer counts once. Server care starts at $175/server/month and network care at $150/location/month. Support hours and included work follow your chosen plan.
Compare all IT plan coverageILLUSTRATIVE MONTHLY IT CONFIGURATION
Example: six workstations with a shared server
$799/ month
- 6 Premium computer plans × $79
- 1 Basic server plan × $175
- 1 Basic network location × $150
Six Premium computer plans, one Basic server plan and one Basic network location. Storage hardware, backup software/capacity, creative licenses and migration work are separate.
Request this configurationFinal scope confirmed in your proposal. Taxes, onboarding/remediation and on-site visits are additional. Standard scheduled managed-client visits: $129.99/hour, one-hour minimum; travel and other applicable charges agreed before dispatch.
BUILD THE FULL SOLUTION
Connect protection,
recovery and communication.
Select the services your organization needs.
Each uses its own device, employee or user pricing.
VFIX Cloud
Size backup capacity for active work, archives and retained versions. File and system recovery choices depend on your devices.
Explore backup plans
VFIX PhishGuard
Give employees a way to practice recognizing suspicious requests. Self-service training and optional VFIX campaign management are priced separately.
Explore employee trainingBusiness communications
Choose calling, supported messaging, meetings and reception tools around your workflow. We confirm numbers, routing, usage and any integration requirements.
Compare communications plansFROM FIRST CONVERSATION TO ONGOING CARE
Plan maintenance around delivery dates.
Understand the workload
Review applications, plug-ins, file sizes, storage locations and workstation requirements.
Protect active projects first
Identify access problems and recovery priorities before planning larger infrastructure changes.
Set a measured upgrade plan
Agree maintenance windows, validation steps and the equipment or project work to schedule next.
MAKE YOUR FIRST CONVERSATION USEFUL
Bring the basics.
We’ll help shape the plan.
Share a little about your environment so we can prepare a relevant proposal. Please do not send passwords, confidential business records or other sensitive files through a general inquiry.
Helpful details to have ready
- Workstation counts and operating systems
- Creative applications, plug-ins and project file sizes
- Shared storage, remote access and current backups
- Upcoming deadlines, studio moves or equipment refreshes
We confirm the scope and billing before any service starts.
DESIGN STUDIO IT · QUESTIONS & ANSWERS
Know what comes
with your support.
Can you support both Windows and Mac workstations?
Tell us your operating-system versions, applications and management requirements so we can confirm the supported scope. File backup can cover supported Windows, macOS and Linux devices; VFIX Cloud disk-image plans apply to supported Windows and Linux systems, not macOS imaging.
Can you improve slow file access or workstation performance?
We can assess the computer, storage and network factors affecting the agreed workflow. Software behavior, file complexity and hardware limits also matter. We investigate before recommending changes rather than promising a performance increase without reviewing the environment.
Can you back up large design projects and archives?
Yes, supported data can be included in a scoped backup plan. Retained versions count toward capacity, so current project size alone is not enough to choose storage. Retention, upload time and restore priorities are agreed before activation.
Does IT support include creative software training?
No. We support the agreed IT environment, installations and vendor coordination. Design instruction, proprietary plug-in development, rendering services and application-specific production work are separate from managed IT.
Can freelancers access only their project files?
We can help configure supported account and sharing controls around your approved collaboration platforms. Your studio defines who needs access, and we review how permissions change at project completion.
What does Premium include for recovery?
Premium includes oversight of agreed computer backups, backup-status review during support hours, a quarterly sample-file restore test and quarterly planning. Backup licenses, capacity, full-system recovery and major projects are separately scoped. No fixed recovery time or unlimited recovery labor is included by default.
BUILD YOUR NEXT WORKDAY ON BETTER IT
Let’s talk about your studio.
Get a proposal around your computers, locations, applications and priorities.