Two-way SMS & MMS
Use an eligible business number for customer texts and picture messages, with conversations managed in the messaging platform.
BUSINESS MESSAGING
Business SMS and MMS.
Conversations that stay organized.
Answer customer questions, send appointment reminders, and follow up from a business number. VFIX business messaging brings two-way texting and scheduled outreach into a shared business workflow.
WHAT IT BRINGS TO YOUR BUSINESS
Tools for your working day.
Scheduled follow-ups
Schedule reminders and messages around appointments, deliveries, and ongoing customer requests.
Contact organization
Group contacts with tags and send relevant updates to the audiences that have agreed to receive them.
Shared team access
Start with one concurrent user and add access for more simultaneous team members as your messaging workload grows.
Email & automation
The VFIX Messenger bundle includes email enablement alongside SMS/MMS. Explore keywords, automated responses, and supported workflow connections.
Room to grow
Add standard-number message packs, additional numbers, or extended archiving. Toll-free messaging has separate rates and setup requirements.
A FEW THINGS TO KNOW
Your questions,
answered.
What is included in the VFIX Messenger bundle?
The standard-number bundle includes one number, SMS/MMS and email enablement, one concurrent user, and 2,000 messages per month. Registration and usage terms are confirmed before activation.
Can multiple employees use the messaging platform?
Yes. Additional concurrent-user licenses allow more people to sign in at the same time. The starting bundle includes one concurrent user.
Can we text from our current business number?
We check eligibility and number ownership. Messaging-only activation on another provider’s voice number may require separate authorization and provisioning.
Are business messaging and the phone app’s texting identical?
No. The messaging platform adds shared access, scheduled outreach, and other workflows beyond standard user texting. It is a separate service.
What happens if we need more messages?
Standard-number message packs are available in blocks of 1,000, 5,000, or 10,000. We confirm how usage is counted and any registration or carrier charges in your quote.
BETTER TOGETHER
Build on the right foundation.
LET’S MOVE FORWARD
Ready for technology that works with you?
Tell us what your business needs. We’ll help you find the right next step.