A staff change leaves accounts behind.
We help establish a repeatable joiner-and-leaver process, identify account owners and review permissions for staff and volunteers.
IT SUPPORT FOR NONPROFIT ORGANIZATIONS
IT support for nonprofits.
More time for the mission.
A small team can carry a big responsibility. VFIX helps nonprofits support staff, organize access and protect the systems behind fundraising, programs and day-to-day operations.
Serving businesses in the San Francisco Bay Area
Talk to VFIX · 888.888.5854
THE INTERRUPTIONS WE HELP YOU ADDRESS
Limited time.
Technology still needs attention.
Donor information ends up in too many places.
We review how files are stored and shared, then plan account protection, access boundaries and backup for the systems in scope.
IT spending is hard to explain to the board.
A device inventory, defined monthly coverage and a replacement plan help separate routine care from projects and future purchases.
CURATED FOR NONPROFIT ORGANIZATIONS
Support the mission with dependable everyday IT.
Staff computers & shared workstations
Keep enrolled devices maintained and provide a clear route for routine remote troubleshooting. Shared computers are priced as computers, not as every person who uses them.
Explore service detailsStaff & volunteer access
Assist with account setup, MFA, permission reviews and access removal within the supported applications and licenses in your agreement.
Explore service detailsDonor & program-data protection
Strengthen endpoint protection and account practices, and add PhishGuard training for the employees who need it. Training uses separate employee pricing.
Explore service detailsBackup & continuity planning
Identify the local files and systems that need an independent backup and confirm how your hosted services handle retention and recovery.
Explore backup optionsConnect staff & program teams
Bring business calling and supported meeting tools to office and remote staff, with optional shared messaging scoped to your organization.
Explore communicationsBudget & replacement planning
Review device condition, recurring licenses and upcoming projects so the next grant or budget discussion has a practical technology plan.
Explore project supportSTART WITH A CLEAR SCOPE
Choose care by computer.
Add the systems you need.
Choose a defined level of computer care first, then add the network, backup and communications services your organization actually uses.
Each shared or secondary computer counts once. Server care starts at $175/server/month and network care at $150/location/month. Support hours and included work follow your chosen plan.
Compare all IT plan coverageILLUSTRATIVE MONTHLY IT CONFIGURATION
Example: five covered staff computers
$275/ month
- 5 Advanced computer plans × $55
Five Advanced computer plans for a distributed team. This example does not include an office network, servers, backup subscriptions, training or phone service.
Request this configurationFinal scope confirmed in your proposal. Taxes, onboarding/remediation and on-site visits are additional. Standard scheduled managed-client visits: $129.99/hour, one-hour minimum; travel and other applicable charges agreed before dispatch.
BUILD THE FULL SOLUTION
Connect protection,
recovery and communication.
Select the services your organization needs.
Each uses its own device, employee or user pricing.
VFIX Cloud
Add backup software and storage for the agreed files and systems, with optional paid management where it is not already covered.
Explore backup plans
VFIX PhishGuard
Give employees a way to practice recognizing suspicious requests. Self-service training and optional VFIX campaign management are priced separately.
Explore employee trainingBusiness communications
Choose calling, supported messaging, meetings and reception tools around your workflow. We confirm numbers, routing, usage and any integration requirements.
Compare communications plansFROM FIRST CONVERSATION TO ONGOING CARE
A manageable transition for a busy team.
Start with people and programs
Understand staff roles, volunteer access and the work your technology supports.
Separate essentials from later projects
Prioritize reliable devices, access protection and recoverable data within your budget.
Make responsibilities clear
Agree who approves purchases, how support is requested and what gets reviewed regularly.
MAKE YOUR FIRST CONVERSATION USEFUL
Bring the basics.
We’ll help shape the plan.
Share a little about your environment so we can prepare a relevant proposal. Please do not send passwords, donor records or other sensitive files through a general inquiry.
Helpful details to have ready
- Staff computers and shared or volunteer workstations
- Current subscriptions and any nonprofit licensing already approved
- Donor, accounting and program-data systems
- Budget priorities and upcoming staffing or location changes
We confirm the scope and billing before any service starts.
NONPROFIT IT · QUESTIONS & ANSWERS
Know what comes
with your support.
Do you offer nonprofit software discounts?
VFIX can help review the subscriptions you already hold and plan around any nonprofit licenses your organization is eligible to obtain. Eligibility, approval and discounts are set by each software provider. A discount or grant is not assumed in the prices on this page.
Can volunteers use shared computers?
Yes, a shared covered computer counts once for IT care. We can help plan supported individual accounts and appropriate access. User-based software and training licenses still follow the people who need them.
Can you protect donor and program information?
We help with the agreed endpoint, access, backup and security-awareness measures. We first identify where the information lives and which platforms are involved. Data-handling obligations, application settings and any specialist requirements are reviewed as part of scope.
Can you support remote staff and part-time teams?
Yes, enrolled computers can receive remote support where connectivity and supported software permit. Service days, support hours, permissions and the included work are set out in your agreement.
Can we start small and add services later?
Yes. The five-computer example is illustrative, not a five-computer purchase minimum. We can quote your actual devices and add servers, networks, backup or communications as the organization needs them.
What work is charged separately?
Software subscriptions, equipment, backup capacity, employee training, major projects and on-site work are separate unless expressly included in your proposal. Standard scheduled managed-client visits are $129.99/hour with a one-hour minimum; additional visit charges are agreed before dispatch.
BUILD YOUR NEXT WORKDAY ON BETTER IT
Let’s talk about your organization.
Get a proposal around your computers, locations, applications and priorities.