Business calling
Use a local business number on supported desk phones, desktop apps, mobile apps, and the browser client.
CLOUD PHONE SYSTEM
Business VoIP that keeps
your people connected.
Bring business calling, voicemail, team messaging, and everyday conferencing into one cloud phone system. VFIX helps configure your numbers, call flows, and supported devices for the way your team works.
WHAT IT BRINGS TO YOUR BUSINESS
Tools for your working day.
Call routing
Set up auto attendants, call menus, queues, forwarding, and answering rules around your departments and opening hours.
Team collaboration
See colleague availability, use team messaging, and join web and audio conferences for up to 25 participants.
Voicemail & administration
Access voicemail-to-email, user settings, directories, and call reporting from the web portal.
Recording & insights
Choose recording, call transcription, voicemail transcription, or sentiment analysis through the plan or add-on suited to each user.
Tools that connect
Add business messaging, hosted fax, Microsoft Teams calling, an AI receptionist, or a contact-center solution when your workflow needs it.
A FEW THINGS TO KNOW
Your questions,
answered.
What is a cloud business phone system?
A cloud phone system carries calls over an internet connection and hosts the calling platform off-site. Employees can use their business number on supported devices in the office or remotely.
What does UCaaS mean?
Unified communications as a service, or UCaaS, brings business calling, messaging, and collaboration tools together through a cloud platform. VFIX helps select and support the services included in your package.
Can we keep our existing business numbers?
We check number portability and account details before scheduling a transfer. Keep your existing service active until the transition is complete and tested.
What is included in the monthly phone plans?
All VFIX Connect plans include a user license, domestic business calling, one local number, standard apps, voicemail-to-email, call handling, reporting, and web/audio conferencing for up to 25 participants. Compare the plans for recording and integration differences.
Are calls and texts unlimited?
Your quote confirms calling destinations, usage allowances, messaging registration, fair-use rules, and any excess usage charges. We do not describe every calling or texting service as unlimited.
Can we use our current desk phones?
That depends on the phone models and provisioning requirements. We review compatibility before recommending replacement equipment.
BETTER TOGETHER
Build on the right foundation.
LET’S MOVE FORWARD
Ready for technology that works with you?
Tell us what your business needs. We’ll help you find the right next step.