A small IT issue eats into billable time.
We maintain enrolled computers and troubleshoot login, email, document access and connectivity issues. Application-specific faults go to the right software vendor with the relevant IT details.
MANAGED IT FOR LAW FIRMS
Law firm IT support.
Keep every matter moving.
A document that won’t open, a locked account or a dropped client call takes time away from your cases. VFIX connects computer support, access protection and recovery planning around your firm’s daily work.
Serving businesses in the San Francisco Bay Area
Talk to VFIX · 888.888.5854
THE INTERRUPTIONS WE HELP YOU ADDRESS
Deadlines don’t pause
for computer problems.
Matter files are shared more widely than intended.
We help implement the access your firm approves, review sharing settings and remove departing staff access. Your firm decides who should see each matter and how long records must be retained.
Important work exists in too few places.
We identify local documents, shared storage and Microsoft 365 data, then scope backup coverage and restore checks for each. Cloud access and synchronization do not replace a defined backup plan.
CURATED FOR LAW FIRMS
Technology support around the way your firm works.
Attorney & staff computer care
Maintenance and remote troubleshooting for enrolled desktops, laptops and shared workstations, including the IT environment used for document preparation and client meetings.
Explore service detailsConfidential access & account protection
Managed endpoint protection, MFA assistance and permission reviews within the selected plan. Align supported remote access and document sharing with firm-approved policies.
Explore service detailsPractice-software coordination
Review workstation requirements, supported updates, network paths and vendor contacts for your practice-management and document systems. Compatibility is confirmed for your installed applications.
Explore project supportDocuments, email & recovery
Scope VFIX Cloud for supported computers, servers and Microsoft 365 accounts. Agree protected data, retention, restore priorities and who handles recovery requests.
Explore backup optionsClient intake & flexible calling
Route calls to reception and the right team, use business voicemail and calling apps, and add meetings where needed. Number porting and recording requirements are reviewed before setup.
Explore communicationsOffice moves & planned transitions
Coordinate hardware refreshes, new offices and IT-provider changes around your deadlines. Migration work, cabling and major remediation receive a separate proposal.
Explore project supportSTART WITH A CLEAR SCOPE
Choose care by computer.
Add the systems you need.
Premium computer care adds agreed backup oversight, quarterly sample-file restore checks and quarterly IT planning. Advanced is an alternative when routine support and managed endpoint security are the priority.
Each shared or secondary computer counts once. Server care starts at $175/server/month and network care at $150/location/month. Support hours and included work follow your chosen plan.
Compare all IT plan coverageILLUSTRATIVE MONTHLY IT CONFIGURATION
Example: a fifteen-computer law office
$1,510/ month
- 15 Premium computer plans × $79
- 1 Basic server plan × $175
- 1 Basic network location × $150
Fifteen Premium computer plans, one Basic server plan and one Basic network location. Backup licenses/storage, Microsoft 365 subscriptions, practice software, PhishGuard and communications are additional. Server recovery scope is separate.
Request this configurationFinal scope confirmed in your proposal. Taxes, onboarding/remediation and on-site visits are additional. Standard scheduled managed-client visits: $129.99/hour, one-hour minimum; travel and other applicable charges agreed before dispatch.
BUILD THE FULL SOLUTION
Connect protection,
recovery and communication.
Select the services your organization needs.
Each uses its own device, employee or user pricing.
VFIX Cloud
Protect agreed matter documents and email with computer, server or Microsoft 365 backup. Your firm approves retention and access; legal holds and eDiscovery workflows require separate review.
Explore backup plans
VFIX PhishGuard
Help staff recognize account phishing and fraudulent payment requests with employee training and simulations. VFIX campaign management is an optional paid service.
Explore employee trainingBusiness communications
Make reception and staff reachable through one business calling plan, with routing, voicemail and supported mobile apps. Review confidentiality and recording requirements before activation.
Compare communications plansFROM FIRST CONVERSATION TO ONGOING CARE
A clear handover, with your deadlines in view.
Map the firm’s working environment
List computers, document locations, Microsoft 365 accounts, practice applications and existing IT providers.
Agree access and recovery priorities
Confirm your authorized contacts, staff permissions, protected data and the work that must be restored first.
Plan the transition and ongoing care
Schedule changes with the firm, confirm vendor escalation paths and document support hours and separately quoted projects.
MAKE YOUR FIRST CONVERSATION USEFUL
Bring the basics.
We’ll help shape the plan.
Share a little about your environment so we can prepare a relevant proposal. Please do not send passwords, confidential business records or other sensitive files through a general inquiry.
Helpful details to have ready
- Covered computers, offices and remote workers
- Practice and document-management applications
- Local file, Microsoft 365 and backup arrangements
- Upcoming deadlines and approved transition contacts
We confirm the scope and billing before any service starts.
LAW FIRM IT · QUESTIONS & ANSWERS
Know what comes
with your support.
Can you support our existing practice-management software?
We review the application, version, hosting arrangement and vendor requirements before agreeing support. VFIX handles the covered computers, network and access issues, and coordinates with the software provider. We do not claim certification in every legal application; subscriptions, legal workflows and vendor-only repairs remain outside routine IT care.
Can you help protect confidential client and matter files?
Yes. We can help implement firm-approved permissions, MFA, endpoint protection and supported sharing controls. We agree administrative access and confidentiality responsibilities before handling client data. Your firm retains responsibility for professional obligations, matter-access decisions and retention policy.
Does Microsoft 365 backup cover email and shared documents?
VFIX Cloud offers separately priced backup for supported Exchange Online, OneDrive, SharePoint and Teams data. We review the accounts, supported data types, backup-worker hosting and capacity before quoting. Retention and recovery assistance are defined in the backup scope; this is not a legal-hold or eDiscovery service.
Can attorneys work from home or another office?
We can configure supported remote-access and account controls for approved devices and applications. The setup depends on your software, internet connections and confidentiality requirements. New remote-access projects and any additional licenses are quoted separately.
Is support priced per attorney or per computer?
IT care is per covered computer. A person using both an office desktop and a laptop has two covered computers; a shared computer counts once. Server and network care, backup subscriptions and communications use their own pricing. The configuration above illustrates one office, not a minimum firm size.
Are urgent after-hours or on-site visits included?
Human support follows your selected plan and agreement. Around-the-clock monitoring is automated, not a staffed 24/7 help desk. Scheduled managed-client on-site labor is $129.99/hour with a one-hour minimum; travel and other applicable charges are agreed before dispatch. Any after-hours coverage must be separately confirmed.
BUILD YOUR NEXT WORKDAY ON BETTER IT
Let’s talk about your firm.
Get a proposal around your computers, locations, applications and priorities.